Exchanges & Returns Policy

At Hycom Workwear, we strive to deliver a smooth and hassle-free shopping experience. If you’re not fully satisfied with your purchase, we offer a one-time return or exchange within 7 days from the date of delivery.

Note:

• Customized, embroidered, or engraved products are not eligible for return or exchange.
  

Prepaid Orders

• For prepaid orders, a flat ₹100 reverse pickup fee will be deducted from the refund amount.
• This deduction applies only to returns, not exchanges.

COD Orders

For Cash on Delivery orders:

• Refunds are issued as store credit in the form of a Hycom Gift Card, sent to your registered email.
• COD handling charges paid during checkout are non-refundable.

Exchange Process

• Your exchange request will be processed once the original product is picked up.
• If reverse pickup is unavailable in your area, you may self-ship the product using any trusted courier.

Return Process

Once the item is picked up, it will undergo a standard quality check.

Refunds are processed within 5 days after the quality check is completed.

If reverse pickup is unavailable, you may self-ship the item. Refund will be initiated after the package reaches our warehouse and passes QC.
(Warehouse address will be provided on request.)

To start a return or exchange, you can contact us at ecom@hycomworkwear.in.